Need Help?
This is the place to come if you're looking for help with the site.
How do I go back?
If you're feeling lost, click the
'Home' link in the menu bar at the top of this page, and you'll be taken back to the front page of the website.
How do I email a DJ?
Click the ‘
On Air’ link in the menu bar at the top of this page, select ‘
DJ Homepages’ and you can then email any of the DJ’s from their homepage.
How can I listen to audio clips or watch video on oceanfm.com?
If you are having trouble viewing our live video streams or hearing the audio feed, there is likely to be a simple solution to the problem. The most common problem is that your computer does not have the correct software installed. All the software required is completely free, there's a list of links below.
The software you need:
Operating System: Windows 95 or higher.
Browser: Internet Explorer version 4, 5 or 6. (Note: versions 3 and below are not compatible). Netscape users may experience problems when looking at the site.
Browser Plug-in: Windows Media Player 6.4 or higher. (Note: version 7 is not compatible with Windows '95)
To download Microsoft Internet Explorer click hereTo download Windows Media Player, click hereThe hardware you need:
A computer that meets the minimum requirements to playback stations. This minimum specification refers to the 'power' of the computer, as well as having an installed and working, modem or other internet connection, soundcard and speakers. We recommend the following as a minimum specification:- 166MHz processor or higher 16-bit soundcard Speakers (connected!) 28.8kbps modem or better. (We suggest 56.6 kbps or hi-bandwidth connection for best results).
I've got a question which isn't answered here. What do I do?
If there's still something you need to know, then we'd love to help.
Click here to send us your questions, and we'll get back to you via e-mail (replies may take a few days).
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